If the particular vehicle you need isn’t at our Charlotte location, we can have it ordered and delivered to you. We deliver to your business via flatbed truck for approximately $4 per mile from our hub in Elkhart, Indiana.
GENERAL FAQS
Create a reliable fleet with Model 1 in Charlotte. Whatever your business may need, we’re dedicated to finding the right solution. Take a look at our FAQ, or reach out to our commercial vehicle specialists to get answers to questions you have.
We’re unable to directly deliver vehicles outside of the U.S. However, we will deliver to the border, at which point the vehicle must be purchased in full and have all the official paperwork finalized. Our transport team will then pass the vehicle to the non-U.S. side transporter to proceed with the delivery.
As another option, you can direct your own transporter to pick up the vehicle from our facility. Please keep in mind that this could have tax implications]31].
Although we do sell commercial vehicles for personal use, we don’t provide upfitting services for personal use. We are specialists in customizing and upfitting solutions for commercial applications, such as shelving, custom cargo storage, and disinfection systems.
No, it’s not necessary to have an appointment to shop at Model 1 in Charlotte. However, scheduling one helps make sure that the vehicle you want to see is available for you to view. Reach out to us to schedule an appointment.
Absolutely, we’re happy to schedule a vehicle walkthrough at your convenience. Please reach out to our commercial vehicle specialists in Charlotte to schedule an appointment.
Yes, you may customize vehicles during the sales process, though features and options will vary by make and model. We give you a variety of upfitting and customization options, including custom storage compartments, shelving, passenger and driver protection, and air purification solutions.
No, we don’t provide insurance for our commercial vehicles.
Certainly, our in-house financing experts at Model 1 in Charlotte can help you find the best plan for your business. We offer speedy credit approvals, competitive rates, and the convenience of dealing with a single team for all your commercial vehicle needs.
Recalls happen when manufacturers discover that a model, engine, or certain component fails to comply with federal safety requirements or poses a safety hazard. If you’ve received a recall order, consult with Model 1 Charlotte. We will let you know if the repair can be handled in our shop. In the majority of cases, we can complete the repair or supply the parts required to remedy the issue.
Model 1 provides mobile service from authorized Ford PRO techs for select Ford recalls. Save time and let our pros come to you.
If you have an issue with OEM components protected under warranty, we will partner with the manufacturer to fix or replace any necessary parts.
You have a company to run and customers to support. Model 1 Charlotte handles your warranty registration so you can focus on what matters. Our skilled team will make sure your coverage is submitted correctly.
Even if your warranty has run out, you can still receive expert service and repairs from the certified techs at Model 1 Charlotte. We’ll keep your vans and buses operating long past the warranty term.
As one of the country’s premier commercial vehicle dealers, Model 1 has decades of experience collaborating with the industry’s best-known manufacturers. We use our existing relationships to give you efficient warranty service that minimizes your downtime.